Location
johannesburg
Job Type
Full-time
Posted
July 15, 2026
Job Description
Overview
Team - V1 Technology Operations
Working Pattern - Hybrid - 2 days per week in the Vitality Sandton Office. Full time, 37.5 hours per week. We are happy to discuss flexible working!
Top 3 skills
- Proven problem management and root cause analysis expertise
- Demonstrated ServiceNow, ITSM, and Dynatrace monitoring experience
- Strong analytical thinking and data analysis capability
What this role is all about
As a Junior Problem Analyst at Vitality, you will help ensure the stability, performance, and continuous improvement of our technology environment by identifying recurring issues, investigating root causes, analysing trends, and supporting the implementation of effective solutions. Working closely with support, development, and infrastructure teams, you will use data, monitoring tools, and problem management best practices to reduce repeat incidents, improve user experien...