Proactive Customer Success Specialist

Elisa Oyj in Joensuu and Tampere is seeking a Customer Success Specialist to create positive experiences, identify customer needs, and tailor solutions from Elisa's services. The role centers on phone-based customer work, responding to inquiries, and proactive sales calls.

You will guide customers to solutions, track performance with clear metrics, and handle a variety of daily tasks that offer learning and problem-solving opportunities.