Private Pay Collections

Lionstone Healthcare is seeking an experienced Private Pay Specialist with Healthcare/Log Term Care experience to join our team!
The Private Pay Specialist is responsible for managing all aspects of private pay billing for residents across the organization. This role ensures accurate account setup, timely billing, payment posting, collections, and exceptional customer service. The Private Pay Specialist works closely with facility teams, the corporate finance department, residents, and family members to maintain billing accuracy, support revenue integrity, and uphold the organization's commitment to compassionate, professional financial communication.
Essential Duties & Responsibilities
Billing & Account Management

• Generate and distribute monthly private pay statements accurately and on time.
• Ensure proper setup of new admissions, including room/board rates, payer classification, and financial responsibility.
• Review resident accoun...