Location
Ipswich
Job Type
Full-time
Posted
July 15, 2026
Job Description
Job Purpose
To provide technical oversight, platform stability, and operational compliance for clients OSS, BSS, Data and Network platforms. This role ensures that active services remain available, secure, and performant while managing legacy vendor estates and driving improvements.
Key Responsibilities
* Platform Stability & Support: Monitoring, troubleshooting, and resolving faults in a 24/7/365 environment.
* Lifecycle Management: Overseeing the lifecycle of strategic and legacy platforms
* Governance & Compliance: Ensuring all changes align with ITIL standards, security policies, and SLA requirements.
* Capacity & Performance: Monitoring the performance of OSS, BSS systems, Data platform and network capacity, licence thresholds, and certificates.
* Incident Management: Participating in on call rotas to handle major incidents, conducting root cause analysis (RCA), and implementing corrective actions.
* D...
To provide technical oversight, platform stability, and operational compliance for clients OSS, BSS, Data and Network platforms. This role ensures that active services remain available, secure, and performant while managing legacy vendor estates and driving improvements.
Key Responsibilities
* Platform Stability & Support: Monitoring, troubleshooting, and resolving faults in a 24/7/365 environment.
* Lifecycle Management: Overseeing the lifecycle of strategic and legacy platforms
* Governance & Compliance: Ensuring all changes align with ITIL standards, security policies, and SLA requirements.
* Capacity & Performance: Monitoring the performance of OSS, BSS systems, Data platform and network capacity, licence thresholds, and certificates.
* Incident Management: Participating in on call rotas to handle major incidents, conducting root cause analysis (RCA), and implementing corrective actions.
* D...