Principal Manager, Performance Excellence & Continuous Improvement

Join the Clean Energy Revolution

Become a Principal Manager, Performance Excellence & Continuous Improvement at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll lead strategic initiatives to enhance customer experience. You'll be responsible for developing and implementing data-driven performance frameworks, driving continuous improvement efforts, and ensuring alignment with customer experience goals. You will lead the analysis of key performance indicators, identify operational inefficiencies, and collaborate cross-functionally to implement best-in-class practices and leverage benchmarks to enhance overall customer experience. Leading process improvement projects and foster a culture of innovation.

As a Principal Manager, Performance Excellence & Continuous Improvement, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<...