Principal Consultant in ServiceNow Automation

Crossfuze · dolbeau mistassini, qc, Canada

Location
dolbeau mistassini
Job Type
Full-time
Posted
July 09, 2026

Job Description

Elevate automation strategies as a Principal Technical Consultant at Crossfuze. You will deliver comprehensive ServiceNow solutions through expert guidance and strong customer collaboration.
In this role, you will lead the definition and re-engineering of key processes with clients. Your expertise will be vital in producing essential documentation and providing best practice training. You'll oversee technical project deliverables while managing multiple complex initiatives aligned with ServiceNow standards.
Key Responsibilities:
• Engage in process analysis and improvement initiatives
• Provide technical solutions guidance using ServiceNow
• Draft and approve user stories and testing strategies
• Oversee technical project deliverables for clients
• Offer training support for system administrators
Requirements:
• 5+ years of ServiceNow implementation and customization
• 4+ years with web technologies and networking
• Experience collaborating remotely wit...

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