Principal Cloud Engineer- Oracle Analytics

Applicants are required to read, write, and speak the following languages: English**Role**: Site Reliability Engineer**Location**: Guadalajara preferred**Who are we looking for?
****Roles and Responsibilities**- Perform DevOps activities to support customers, engineers, and processes through our release cycles as well as production- Participate in a follow-the-sun model for 24x7 support of Oracle Analytics services- Respond to incidents, troubleshoot issues and drive to completion, driving and participate in root cause analysis- Become expert in Analytic services, to prevent, resolve customer issues effectively and prevent regressions and repeats- Document various processes & runbooks; update existing processes- Execute, with excellence, delivery of interim patches and hotfixes as required- Work with various teams to take ownership of and resolve service failure/outages.
- Monitor metrics and develop ways to improve the CI and CD tools utilized by the team- Follow all best p...