Location
Harrisburg
Job Type
Full-time
Posted
July 04, 2026
Job Description
Purpose:
Do you have experience with medical insurance? Are you interested in growing your customer service experience? UPMC is hiring a full-time Pre-Arrival Representative. This position would work Monday through Friday from 8:00am until 4:30pm. The position is located at the Southgate Building in Harrisburg with the opportunity to work from home after training is completed and department metrics are met.
The Pre-Arrival Representative is responsible for obtaining insurance verification of a patient's benefits. They resolve any type of insurance issue, such as a coordination of benefit issue, third party liability issue, Medicare secondary payer questionnaire issue, etc. The Pre-Arrival Representative also provides patients with financial education (Insurance & Self Pay Liabilities) early and often within the Revenue Cycle process to ensure an exceptional patient experience and to enable patients to align their clinical care plan with their financial plan. These em...
Do you have experience with medical insurance? Are you interested in growing your customer service experience? UPMC is hiring a full-time Pre-Arrival Representative. This position would work Monday through Friday from 8:00am until 4:30pm. The position is located at the Southgate Building in Harrisburg with the opportunity to work from home after training is completed and department metrics are met.
The Pre-Arrival Representative is responsible for obtaining insurance verification of a patient's benefits. They resolve any type of insurance issue, such as a coordination of benefit issue, third party liability issue, Medicare secondary payer questionnaire issue, etc. The Pre-Arrival Representative also provides patients with financial education (Insurance & Self Pay Liabilities) early and often within the Revenue Cycle process to ensure an exceptional patient experience and to enable patients to align their clinical care plan with their financial plan. These em...