Position 17 - AppDynamics Integration Specialist

Required Skills

Foundational knowledge of AppDynamics, including alert types, severity levels, and event configuration

• Understanding of ServiceNow Event Management, alert correlation rules, and severity mapping

• Ability to define alert thresholds and suppression filters to reduce noise in downstream systems

• Basic knowledge of incident management automation rules in ServiceNow

• Familiarity with service map updates triggered by monitoring events

• Understanding of the relationship between APM (Application Performance Monitoring) data and ITSM workflows

• – years of experience with AppDynamics administration or integration work

• Exposure to ServiceNow Event Management or IT Operations Management (ITOM) modules

• Experience with alert normalization and correlation in a monitoring-to-ITSM pipeline

• Familiarity with IT automation concepts and incident lifecycle management



Tasks & Duties:<...