PMO Manager: AI-Driven CX (Valle de Chalco Solidaridad)

Overview

Link-Worldwide in Mexico is looking for a PMO Manager to oversee technology-driven projects enhancing customer experience.

Responsibilities

• Collaborate with stakeholders to ensure timely delivery of projects across multiple domains, including Contact Center and IT.
• Oversee technology-driven projects that improve customer experience.

Qualifications

• Bachelor’s degree.
• Over 5 years of experience in project management, particularly in Customer Experience environments.
• Advanced skills in project management tools.
• Excellent communication abilities.