Player Engagement Agent (non-voice for video gaming project)

Note:

• This role will be hired under Helpshift, a Keywords Technology. Your employment contract and payroll will be under the Helpshift entity.
• New hires are required to work fully onsite during the onboarding and training period and may transition to a WFH setup based on business needs. Please note that onsite work is determined by company directives.
  

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. 

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust &am...