Platform Product Analyst: Customer Care Insights

Maya is looking for a Platform Product Analyst to enhance their Customer Care platform through data-driven insights. This role involves analyzing customer support metrics, identifying root causes, and influencing product decisions to improve user experience. Ideal candidates will have over 5 years in product or operations analytics, strong SQL and data visualization skills, and a background in FinTech or financial services. Join us to shape effective customer support solutions impacting millions of users.
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