Platform Owner - Salesforce & Genesys for Call Center (Guerrero)

Overview

A leading general IT services provider is looking for a Platform Owner to develop strategies for a call center platform. The role involves ensuring compliance with healthcare standards and leading innovation projects to enhance platform capabilities.

Responsibilities

• Develop strategies for a call center platform.
• Ensure compliance with healthcare standards.
• Lead innovation projects to enhance platform capabilities.

Qualifications

• Bachelor’s or Master’s degree in IT or Computer Science.
• Deep expertise in Genesis systems.
• Strong leadership skills.

Location and Benefits

Based in Mexico, Jalisco. Offers competitive benefits and career growth opportunities.