Job Description
Job ID: *****
Location: LRQA - Monterrey - Batallón de S
Position Category: Customer Service
Position Type: Employee Regular
Responsibilities
To plan client visits/activities in line with client and business needs, through effective and efficient allocation of available field force resources.
Includes dealing with business queries and resolving resource/planning problems within agreed deadlines, whilst ensuring compliance with external accreditation requirements.
Build relationships with internal and external clients to help build and maintain the business.
Assist the Planning Manager in fulfilling resource plans against budgeted days/targets.
Monitor subcontractor usage, downtime.
Communicate details of planned visits/activities to Assessors, ensuring contractual requirements and client expectations are understood.
Liaise with other business areas and offices to ensure effective prioritisation of resource in the development and delivery o...