Plan Design Quality Analyst Role

Join Manulife as a Bilingual Plan Design Quality Analyst and improve operational excellence. Leverage your bilingual proficiency to conduct audits and support teams in achieving quality standards.

The hybrid role at Manulife calls for strong analytical and organizational skills to ensure quality reviews of Plan Design documentation. You will communicate findings to enhance team performance and provide valuable support to new auditors. Stay informed on regulations and contribute to ongoing improvement initiatives.

Key Responsibilities:
• Review quality of system configurations and documentation
• Analyze data trends and communicate findings to teams
• Support rework investigations and initiatives to reduce errors
• Participate in training and support new Quality Analysts
• Stay updated on policies, procedures, and requirements

Requirements:
• Bilingual in French and English for client support
• Familiar wit...