Location
Birmingham
Job Type
Full-time
Posted
July 14, 2026
Job Description
About the role
A fantastic opportunity is available for a Personalisation Specialist to join the team at Graypaul Ferrari Birmingham.
As a Personalisation Specialist, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about this iconic brand. You will guide clients through the most expressive and emotional part of the Ferrari journey, translating individual vision into refined, precise and compliant configurations. You will combine deep product and process knowledge with storytelling and advisory finesse, acting as the direct interface with Ferrari HQ and ensuring that personalisation standards, tools and initiatives are flawlessly executed at dealership level.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Ideally, you will have previous experience of working in luxury retail. Y...
A fantastic opportunity is available for a Personalisation Specialist to join the team at Graypaul Ferrari Birmingham.
As a Personalisation Specialist, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about this iconic brand. You will guide clients through the most expressive and emotional part of the Ferrari journey, translating individual vision into refined, precise and compliant configurations. You will combine deep product and process knowledge with storytelling and advisory finesse, acting as the direct interface with Ferrari HQ and ensuring that personalisation standards, tools and initiatives are flawlessly executed at dealership level.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Ideally, you will have previous experience of working in luxury retail. Y...