Personal Service Technician | Al-Futtaim Automotive | Electric Mobility

Personal Service Technician | Al-Futtaim Automotive | Electric Mobility

Overview of the role:

We are looking for a highly skilled Personal Service Technician (PST) to join our Polestar Service Center team. This role combines advanced diagnostic and repair expertise with direct customer interaction, ensuring a seamless service experience from booking to vehicle handover. The PST is responsible for diagnosing, repairing, and maintaining vehicles to Polestar and Al-Futtaim standards while delivering exceptional customer satisfaction, first‑time fix rates, and workshop productivity.

What you will do:

• Manage the complete customer journey from service booking and appointment scheduling to vehicle handover and invoicing.
• Perform advanced diagnostics, repairs, periodic maintenance, and accessory fitment in accordance with Polestar repair manuals and standards.
• Utilize advanced diagnostic tools to identify and resolve...