Personal Lines Technical Support Specialist

Become a key member of our team as a Personal Lines Technical Support Representative. Assist Account Managers to enhance efficiency and precision in the insurance processing department.
This reputable brokerage firm seeks a dedicated representative for its Personal Lines team. You will process policy documents, manage client files, and support Account Managers in delivering exceptional service. Strong communication and attention to detail are critical, and you’ll work on-site five days a week in North York.
Key Responsibilities:
• Process policy documents like renewals and endorsements
• Maintain accurate client files with detailed documentation
• Support Account Managers with essential administrative tasks
• Ensure compliance with internal service standards
• Communicate effectively to resolve discrepancies
Requirements:
• Experience with EPIC is mandatory
• Previous Personal Lines insurance experience required
• Strong organizational and detail-orient...