Job Description
Business Transformation & Business Excellence
Department:Support Services
Grade: 2. POSITION SUMMARYThe Senior Manager – Performance Management is responsible for establishing and operating the organisation’s enterprise performance framework. The role defines departmental KPIs across all Wasl Group departments and functions, tracks performance, links departmental KPIs to individual objectives, and drives data‑led performance improvement.
The role also designs and monitors transformation KPIs to ensure strategic initiatives deliver measurable business value, and acts as a strategic advisor to leadership on performance gaps, root causes, and improvement actions.
3. JOB DIMENSIONSNumber of Staff Supervised
Direct Reports:
1
Total Reports:
1
4. KEY RESPONSIBILITIES AND PERFORMANCE STANDARDSPosition‑...
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