Location
kuala lumpur
Job Type
Full-time
Posted
July 10, 2026
Job Description
Job Description
Dentsu is a global leader in integrated growth and transformation, driving sustainable solutions and innovation for some of the world’s most influential brands. As a People Services Team Leader, you will lead a team of People Services Advisors across Singapore, Malaysia, and Thailand, ensuring the delivery of high-quality, compliant, and efficient HR services to support business and employee needs across the region.
Responsibilities
- Lead, coach, and develop a team of People Services Advisors, fostering a high‑performing, collaborative, and service‑oriented culture.
- Monitor team workflows, service queues, SLAs, and KPIs to ensure service delivery standards are met, using data and insights to improve operational performance and service quality.
- Drive continuous improvement initiatives by identifying process optimisation opportunities, enhancing service delivery effectiveness, and supporting broader HR transformat...