People & Culture Advisor

Segment (Twilio) · auckland, auckland, New-Zealand

Location
auckland
Job Type
Full-time
Posted
July 18, 2026

Job Description

Responsibilities

  • Lead ER matters from start to finish with confidence, sound judgement and strong best‑practice understanding, even when navigating complex & ambiguous scenarios.
  • Provide first‑line generalist HR advice across hiring, performance, attendance, change management, and offboarding.
  • Respond to employee queries promptly, professionally, and with absolute confidentiality.
  • Build and maintain trusted relationships with leaders, employees, and external providers.
  • Contribute to People & Culture projects.
  • Support payroll processing of new starters, variations of employment, terminations and pay run reviews to ensure timely and accurate pay cycles.
  • Apply pragmatic solutions in situations where established processes may not exist, using initiative and creativity to get to the right outcome.

Qualifications

  • 3+ years’ experience in an HR role.
  • Bachelor’s degree in HR or equival...

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