PE - Customer Service & Client Success

About MyOutDesk

MyOutDesk is one of the largest and most trusted virtual staffing companies in the United States, connecting skilled bilingual professionals in Lima with U.S.-based businesses. Our clients operate at high volume and expect their Associate to handle inbound and outbound interactions with consistency, empathy, and speed. They work with documented call scripts, defined SLAs, and performance metrics — and they expect you to follow protocols, log everything accurately, and escalation appropriately. If you've handled U.S. customer accounts in a BPO environment, you know what this standard looks like. That's the baseline we hire from.

The Role

We're looking for professional, composed communicators to serve as the front line of support for U.S.-based businesses — handling inbound and outbound inquiries, resolving issues, and ensuring every client interaction reflects the brand's standards.

Key Responsibilities

• Hand...