Payment Operations - VP

11065 Citibank, N.A. Indonesia · Indonesia, Jakarta, Indonesia

Location

Indonesia

Job Type

Full time

Posted

June 27, 2026

Job Description

The Cash & Trade Proc Sr Mgr is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage the daily operations for a larger Cash and Trade Operations unit, consisting of multiple teams performing related tasks.

Responsibilities:
Oversee daily operations for multiple teams and several unit supervisors and ensure teams meet performance and quality expectations
Manage staff resource allocation while assisting with the development and oversight of the budget
Resolve complex and highly variable issues with significant departmental impact
Evaluate performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions
Ensure essential procedures are followed and contribute to defining workflow standards
Contribute to the objectives of the entir...
        

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