Pay Support Officer

NHS Blood and Transplant · Newcastle upon Tyne, England, United Kingdom

Location

Newcastle upon Tyne

Job Type

Permanent

Posted

July 10, 2026

Job Description

Job Summary
This is an opportunity to work within the busy NHSBT Pay Support Department. We are looking to recruit a Pay Support Officer, who has a passion for helping us provide an excellent customer experience to our clients.
You’ll need to demonstrate attention to detail and a commitment and enthusiasm to contributing to service improvement and development. You’ll have knowledge of the ESR system and NHS terms and conditions whilst working under pressure and adhering to strict deadlines. 
NHSBT Pay Support pays over 6, staff each month and the Pay Support Officer role includes maintaining employee records, setting up payments and deductions. Expenses management. Query and overpayment handling.
Main duties of the job
Maintenance of the employee master file records in ESR including personal and pay data, ensuring that all master file data is up to date in accordance with operational requirements. 
Provision of operational ...
        

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