Location
Athens
Job Type
Full-time
Posted
July 04, 2026
Job Description
**BIOAXIS** Healthcare, an **IQVIA** business, the largest company that specializes in the provision of high-quality Patient Education and Care Services, through patient support programs, is seeking a dedicated and detail-oriented **Patient Support Coordination Manager** to join our team. This role involves overseeing daily operations and ensuring compliance with industry standards while driving organizational excellence.
**Key Responsibilities** **:**
**Daily Operations & Service Quality**
+ Oversee day-to-day service delivery to patients and healthcare professionals, ensuring high service quality and adherence to response time targets (SLAs).
+ Monitor operational performance metrics and identify risks or delays, taking proactive action to resolve issues.
+ Provide guidance to the coordination team, addressing questions, escalations, and operational challenges.
**Team Leadership & Scheduling**
+ Develop and manage the monthly ...
**Key Responsibilities** **:**
**Daily Operations & Service Quality**
+ Oversee day-to-day service delivery to patients and healthcare professionals, ensuring high service quality and adherence to response time targets (SLAs).
+ Monitor operational performance metrics and identify risks or delays, taking proactive action to resolve issues.
+ Provide guidance to the coordination team, addressing questions, escalations, and operational challenges.
**Team Leadership & Scheduling**
+ Develop and manage the monthly ...