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Patient Support Coordination Manager

IQVIA · Athens, Athens, Greece

Location
Athens
Job Type
Full time
Posted
July 17, 2026

Job Description

BIOAXISHealthcare, anIQVIAbusiness, the largest company that specializes in the provision of high-quality Patient Education and Care Services, through patient support programs, is seeking a dedicated and detail-oriented Patient Support Coordination Manager to join our team. This role involves overseeing daily operations and ensuring compliance with industry standards while driving organizational excellence.

Key Responsibilities:

Daily Operations & Service Quality

  • Oversee day-to-day service delivery to patients and healthcare professionals, ensuring high service quality and adherence to response time targets (SLAs).
  • Monitor operational performance metrics and identify risks or delays, taking proactive action to resolve issues.
  • Provide guidance to the coordination team, addressing questions, escalations, and operational challenges.

    • Team Leadership & Scheduling

  • Develop and manage the month...

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