Patient Service Advisor (GP Practice)

Job summary

The Junction Health Centre is hiring a Patient Service Advisor / Administrator for our GP Practice in Wandsworth, full‑time, 37.5 hours per week, with possible evenings until 8pm on a few days per week. Shift patterns mix 8am‑4pm and 12pm‑8pm throughout the week.

Main duties

The Patient Service Advisor will manage general administrative and receptionist functions, following established routines, policies and procedures to deliver a high‑quality service. Responsibilities include:

• Processing and requesting repeat prescriptions
• Booking and amending patient appointments
• Handling patient and relative enquiries courteously and efficiently
• Assisting the Practice Manager with daily appointment management

Benefits

• £26,476 per year for full‑time (37.5 hours)
• 25 days annual leave + 8 public holidays, increasing with service
• Learning & Development opportunit...