Location
Roanoke
Job Type
Full-time
Posted
July 13, 2026
Job Description
This position is incentive eligible.
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a **Patient Representative** with CareNow you can be a part of an organization that is devoted to giving back!
**Job Summary and Qualifications**
**What you will do in this role:**
+ **Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed**
+ **Answers phone calls to the clinic and provides information or refers questions to others as needed**
+ **Verifies insurance timely and accurately**
+ **Ensures the occupational client’s preference card is followed and occupational procedures**
+ **Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information**
+ **Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented**
**What Qualifica...
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a **Patient Representative** with CareNow you can be a part of an organization that is devoted to giving back!
**Job Summary and Qualifications**
**What you will do in this role:**
+ **Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed**
+ **Answers phone calls to the clinic and provides information or refers questions to others as needed**
+ **Verifies insurance timely and accurately**
+ **Ensures the occupational client’s preference card is followed and occupational procedures**
+ **Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information**
+ **Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented**
**What Qualifica...