Patient Referral Liaison

Department/Unit:
Practice Administration


Work Shift:
Day (United States of America)


Salary Range:
$46,947.00 - $65,726.00


• Serves as a liaison for referring community organizations referring into Albany Med with a focus on excellent patient relations and customer service.
• Facilitates patient referral appointments into and within the Albany Medical Center Health System by working with both practices (Community and Albany Med).
• Maintains an awareness of services and capabilities of Albany Medical Center facilities in support of the outreach efforts of the Faculty Practice.
• Assists in problem solving potential issues related to the processing of referrals, serving as a liaison for the assigned community practice.
• Prioritizes referrals by their urgency and addresses them expeditiously and accurately.
• Works in conjunction with community office (manager or designee) to obtain required clinical documentation.
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