Patient Navigator - Gender Health Program, Urology (Westwood)

Description

Serve as a Patient Navigator in the Urology clinic working to optimize the Gender Health Program patient experience by assuring smooth patient flow, all referral documents are accurate and obtained, patients understand next steps in the treatment process, patients are able to discuss insurance challenges and incumbent refers to appropriate unit and overall patient satisfaction. The incumbent will act as a customer service advocate within all aspects of patient care working in a team setting that provides communication support to patients, Gender Health Program physicians and staff.

Salary range: $30.36 - $43.49 hourly

Qualifications

Required:

+ Ability to make independent judgments and to evaluate complex issues..
+ Administrative abilities to resolve complex issues.
+ Oral and written communication skills to speak with individuals of varying backgrounds to obtain and convey specific information.
+ Skill in working ...