Patient Experience Leader – Front Desk & Care

Johor Specialist Hospital in Johor Bahru is looking for a CCX Executive (CCX Ambassador) to enhance patient experience through effective communication and support. The role involves assisting patients, addressing inquiries, and resolving complaints to ensure satisfaction.

The ideal candidate will have a diploma or degree in relevant fields, with 5–7 years of experience in public relations or healthcare. Strong communication, conflict resolution, and analytical skills are essential for this position.