Patient Administration Manager (Healthcare) - Eastern Cape

Patient Administration Manager (Healthcare)

Our client within the private healthcare space, is seeking a Patient Administration Manager to lead patient-facing operations at one of its hospitals in the Eastern Cape.

This pivotal role will see you managing the full patient administration function - from admissions and billing to records management and case flow coordination - ensuring both operational efficiency and an exceptional patient experience.

Key Responsibilities

• Oversee admissions, discharges, and billing processes with accuracy and empathy.
• Manage patient data integrity and compliance with healthcare regulations.
• Supervise and coach the patient admin team to deliver excellence in service.
• Collaborate across departments to streamline processes and enhance patient satisfaction.
• Drive revenue accuracy and timely DNYB resolution in line with hospital benchm...