Pastoral Care Officer (School)

JOB DESCRIPTION

Role Summary

The Pastoral Care Officer provides first-response behavioural and emotional support to students aged 6 to 12. Working within the school's student support ecosystem, the Officer responds to classroom incidents, provides basic counselling and triaging, befriends at-risk students, and supports after-school programmes for high-needs pupils.

This is a school-based, student-facing role requiring patience, emotional resilience, and the ability to work collaboratively with teachers, counsellors, and allied educators.

Key Responsibilities

1. First Responding (Critical Incident Support)

• Respond promptly to calls for assistance from teachers to remove distressed or dysregulated students from classrooms

• Escort students to designated pull-out locations for de-escalation and support

• Provide triage and basic counselling ...