Parts Advisor

Job Description

We are seeking an experienced Parts Advisor to join our team. You will be responsible for managing parts enquiries, processing orders, maintaining accurate stock records and providing excellent customer service to internal and external customers. The role will require working closely with workshop and operations teams to ensure parts are available when needed, supporting efficient vehicle and plant maintenance, and contributing to continuous improvement of parts processes.

Key responsibilities

• Receive and process parts orders via phone, email and electronic systems, ensuring accuracy and timely fulfilment
• Maintain parts stock levels through regular stock checks, reordering and supplier liaison to avoid shortages and overstock
• Issue parts to workshop and site teams, prepare pick lists and ensure correct documentation accompanies each dispatch
• Provide technical and product advice to colleagues and custo...