Over-the-Counter Associate

Position Summary

Over‑the‑Counter Associate assists customers, properly zones the assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager, maintains modular and feature presentation, and delivers exemplary customer service in line with Wal‑Mart’s Basic Beliefs and values.

What you'll do

1. Maintain patient confidentiality and follow all practices consistent with the Privacy Act.
2. Maximize department sales and profit under direction from the Pharmacy Manager.
3. Rotate stock and check for expired products.
4. Zoning the department.
5. Follow proper procedures for ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels.
6. Keep the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
7. Maintain zero pricing errors (e.g., Scanning Credibility Program).
8. Calibrate equipment used in the prescription filling process. <...