Location
san fernando
Job Type
Full-time
Posted
June 10, 2026
Job Description
Overview
MCI seeks Outbound Sales Representatives to support a variety of projects for well-known brands. The role involves connecting with prospective customers, promoting and upselling products and services, and delivering exceptional customer experiences in a fast‑paced, performance‑driven environment.
Responsibilities
- Make outbound and receive inbound calls in a professional and courteous manner
- Educate customers on products and services, identifying upsell opportunities
- Understand customer needs and recommend tailored solutions
- Use internal systems to manage accounts and process orders accurately
- Research and resolve customer issues, coordinating with other departments as needed
- Follow scripts, policies, and procedures to ensure consistency and compliance
- Maintain accurate records and safeguard customer information
- Escalate complex issues to supervisors or appropriate team...