OTC - Billing Apprentice

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!

Overview

Role Purpose: Learning and shadowing with team members to develop required skills to support Master Setup and Billing process 
Active Learning: Participating in team huddles, training sessions, and go through with assessment/audits to gain process knowledge

Responsibilities

- Learning and shadowing with team members to develop required skills to support Master Setup and Billing process 
- Process daily VCS cases and manage VCS mailbox 
- Understand process flows and system navigations 
- Ensure to process accurate billing, understand the importance of the role and responsibility
- Ability to identify, understand, and evaluate potential threats and their consequences
- Monitor and manage outlook mailbox and Microsoft teams. Acknowle...