Order Taker - In-Room Dining

As an IRD Order Taker at DELANO Dubai, you will be the key link between guests and in-room dining service, ensuring every order is handled with precision, warmth, and efficiency. You will deliver a seamless, discreet, and elevated service experience that reflects the luxury standards and effortless style of the DELANO brand.

• Guest Communication Excellence: Answer all in-room dining calls promptly with a warm, polished, and professional manner, ensuring guests feel valued and well cared for
• Order Accuracy: Take detailed food and beverage orders accurately, ensuring all preferences, modifications, and dietary requirements are clearly captured
• Menu Knowledge: Maintain strong knowledge of all IRD menus, ingredients, preparation methods, and timings to confidently guide guest choices
• Service Coordination: Communicate orders clearly and efficiently to kitchen and...