Order Taker - In Room Dining

Role Overview

As an Order Taker – In Room Dining at Banyan Tree Dubai, you are responsible for providing a seamless and personalised dining experience for guests in the comfort of their rooms and villas. You will be the first point of contact for in-room dining requests, ensuring orders are captured accurately, delivered efficiently, and exceed guest expectations.

You are a key ambassador of the Banyan Tree brand, delivering warm, attentive, and discreet service while ensuring every guest interaction reflects our commitment to luxury hospitality.

Key Responsibilities

Guest Interaction & Order Management

• Answer in-room dining calls promptly and professionally, creating a warm and welcoming experience for guests.
• Take guest orders accurately, including food, beverage, special requests, and dietary requirements.
• Provide knowledgeable recomm...