Order Taker In-Room Dining

AccorHotel · business bay, dubai, United-Arab-Emirates

Location
business bay
Job Type
Full-time
Posted
July 16, 2026

Job Description

As an IRD Order Taker at DELANO Dubai you will be the key link between guests and in-room dining service ensuring every order is handled with precision warmth and efficiency. You will deliver a seamless discreet and elevated service experience that reflects the luxury standards and effortless style of the DELANO brand.

  • Guest Communication Excellence: Answer all in-room dining calls promptly with a warm polished and professional manner ensuring guests feel valued and well cared for
  • Order Accuracy: Take detailed food and beverage orders accurately ensuring all preferences modifications and dietary requirements are clearly captured
  • Menu Knowledge: Maintain strong knowledge of all IRD menus ingredients preparation methods and timings to confidently guide guest choices
  • Service Coordination: Communicate orders clearly and efficiently to kitchen and service teams to ensure smooth ...

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