Location
Charlotte
Job Type
Full-time
Posted
July 13, 2026
Job Description
Order Manager
Location: Charlotte, NC
Job ID: #72840
Pay Range: $19-22
Job Title: Order Manager
Job Summary
We are seeking a motivated and customer-focused professional to manage distributor orders and ensure exceptional customer service. This role serves as the primary point of contact for customers throughout the order lifecycle—from pre-sale through delivery—while also supporting factory operations and driving continuous improvement in customer experience.
Key Responsibilities
Serve as the first point of contact for distributor and direct sales office inquiries regarding order status, changes, and delivery.
Manage customer orders from initiation to job site shipment, ensuring timely and accurate fulfillment.
Interface daily with factory teams including schedulers, planners, supply chain, and logistics to facilitate order execution.
Act as the Voice of the Customer for Carrier’s fact...
Location: Charlotte, NC
Job ID: #72840
Pay Range: $19-22
Job Title: Order Manager
Job Summary
We are seeking a motivated and customer-focused professional to manage distributor orders and ensure exceptional customer service. This role serves as the primary point of contact for customers throughout the order lifecycle—from pre-sale through delivery—while also supporting factory operations and driving continuous improvement in customer experience.
Key Responsibilities
Serve as the first point of contact for distributor and direct sales office inquiries regarding order status, changes, and delivery.
Manage customer orders from initiation to job site shipment, ensuring timely and accurate fulfillment.
Interface daily with factory teams including schedulers, planners, supply chain, and logistics to facilitate order execution.
Act as the Voice of the Customer for Carrier’s fact...