Order Management Coordinator Role at John Crane

Be an essential part of the John Crane team as an Order Management Coordinator, supporting customers with mechanical seal inquiries. Provide seamless order management and customer service experiences.

As an Order Management Coordinator at John Crane Canada, you will engage with customers, supporting their needs for mechanical seals. Leverage your background in customer service, particularly in manufacturing, to interpret orders and coordinate effectively with various departments. Your role ensures all aspects of order management are handled efficiently, maintaining John Crane's commitment to quality and service.

Key Responsibilities:
• Communicate with customers to resolve inquiries and concerns
• Process orders by accurately interpreting drawings
• Collaborate with teams to ensure timely order fulfillment
• Handle returned materials and assist walk-in customers
• Maintain organized reference files for pricing and products
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