Oracle CPQ Support & Administration Specialist

Job Description – Oracle CPQ Support & Administration Specialist
Expereince-4+Years
Location-Remote
Role Overview
We are seeking an experienced Oracle CPQ Support & Administration Specialist to manage the administration, configuration, enhancement, and production support of the Oracle CPQ platform. The role is responsible for ensuring system stability, pricing accuracy, seamless integrations, and efficient quote-to-cash (Q2C) processes across production and non-production environments. The individual will serve as the primary Subject Matter Expert (SME) for Oracle CPQ and collaborate closely with Sales, Finance, Product, and IT teams.
Key Responsibilities
1. Production Support (L1/L2)
Provide L1/L2 support for Oracle CPQ across Production and Non-Production environments.
Monitor system health, alerts, incident queues, and service performance.
Perform incident triage, root cause analysis, troubleshooting, and issue resolution.
Coordinate with L3 support and...