Optical assistant - roodepoort

Roodepoort, South Africa | Posted on 02/07/2026

Postal Code 1709 City Roodepoort Country South Africa Working Hours Fast-paced, customer-facing retail clinic environment. Required to work shifts, including Saturdays, depending on branch needs. Standing for long periods and managing patient foot traffic. Job Description

Job Purpose: To provide frontline administrative, optical sales, and patient support services, ensuring a smooth and professional experience for all patients entering the practice. Responsibilities Greet and welcome patients, manage appointments, and maintain daily scheduling systems. Perform patient check-in and assist with medical aid verification and billing. Guide patients through frame and lens selection based on prescription and lifestyle needs. Dispense and fit glasses and contact lenses as per the Optometrist’s prescription. Manage till point, daily cash-up, and retail stock administration. Handle customer inquiries, complaints, and follow-up communic...