Ops Support Dev - EDW Finance - Offshore

Insight Global · Atlanta, GA, United States

Location
Atlanta
Job Type
Full-time
Posted
June 24, 2026

Job Description

Job Description
Compensation:
10-15 LPA - Exact compensation may vary based on several factors, including skills, experience, and education.

Day to Day Responsibilities

Act as a production support partner alongside the team’s rotational onshore/offshore support engineers
Monitor, triage, and resolve data pipeline and job failures, including:

ETL/ELT job errors
Data quality issues and discrepancies
Upstream/downstream dependency failures

Perform hands-on debugging across data platforms, logs, and orchestration tools
Execute urgent development fixes tied to high‑priority production incidents
Support end‑to‑end incident management, including:

Root Cause Analysis (RCA)
Prevention / no‑repeat action plans
Clear documentation of issue, impact, and resolution

Pair with on‑call engineers to help offload development work, follow up on time‑sensitive issues, and respond to inbound support items
Remain generally a...

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