Ops Manager

About Position:We are seeking a Ops Manager to design and build while ensuring secure enterprise authentication. This role focuses on IAM, Managing team You will work on production-grade AI systems that require monitoring, guardrails, security, and cost/token optimization, while handling real world operational issues that appear only after deployment.- Role: Ops Manager- Location: All Persistent Locations- Experience: 15 to 20 years- Job Type: Full Time EmploymentWhat You'll Do:- Own end-to-end IAM service delivery across enterprise and cloud platforms- Manage access provisioning, identity lifecycle (JoinerMoverLeaver), SSO, MFA, and PAM operations- Ensure SLA/KPI adherence, operational excellence, and continuous service improvement- Handle critical incidents (Sev 0/1), escalations, and drive root cause analysis (RCA)- Lead IAM governance, including access reviews, audits, and compliance alignment- Define and enforce access control models (RBAC, least privilege)- Act as primary stakeho...