Ops Excellence Lead – CX & Automation (Onsite)

A leading staffing solutions company in the Philippines is seeking an experienced professional for a customer service management role. This position requires at least 5 years of BPO experience and 4 years in a leadership role. The successful candidate will work onsite in BGC Taguig, focusing on process optimization and team development. Competitive benefits include HMO coverage from day one and performance bonuses. The ideal candidate is ready to start ASAP and can adjust to shifting schedules.
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