Operations Team Member

Career Wise · bayan lepas, penang, Malaysia

Location
bayan lepas
Job Type
Full-time
Posted
May 24, 2026

Job Description

Data Entry (Rates Management)

  • Prepare files and documents for data entry and review them for deficiencies.
  • Obtain by requesting further data for incomplete documents and files.
  • Enter data from source files and documents into cargo wise.
  • Monitor Inbox and prepare Spot quotes for agents, and partners.
  • Enter rates, ensuring validity and accuracy for and from agents and carriers.
  • Respond to queries via email or call observing good email etiquette and excellent customer service.
  • Maintain data entry requirements in accuracy within the required speed by following standard operating procedures (SOPs).
  • Resolve discrepancies by using agreed standard procedures.
  • Check completed work for accuracy.
  • Suggest and recommend solutions for problems encountered on shifts.
  • Escalate any issues to immediate superior for resolution if needs be.
  • Follow instructions of immediate he...

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