Operations Team Lead - KPI & Coaching for CX

Concentrix · quezon city, metro manila, Philippines

Location
quezon city
Job Type
Full-time
Posted
June 10, 2026

Job Description

A leading customer experience company in the Philippines seeks a Team Leader to supervise call center associates and ensure performance metrics are met. You'll coach team members and handle escalated issues while fostering a supportive work environment. The ideal candidate has an associate's degree and relevant experience, along with strong communication and multitasking skills. This full-time position offers opportunities for professional development and flexible scheduling.
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