Operations Support Specialist

SALT Talent is looking for an Operations Support Specialist in Singapore for a Social Media client for 12 months & renewable contract role. This role will play a pivotal part in maintaining smooth operations within the telecommunications department by managing invoices, handling escalations, and assisting with key projects.

The ideal candidate will bring a strong attention to detail, effective communication skills, and a proactive approach to problem-solving.

• Invoice payment: Timely processing and approval of vendor invoices.
• Line Operations: Conduct regular line audits to identify discrepancies, anomalies, or non-compliance in mobile line data.
• Telco Request Management: Receive and manage telecom service requests through task management systems.
• User Escalations: Act as a point of contact for users experiencing issues or escalations related to telecom services.
• Process Improvement & Project Support: Anal...